July brings a fresh wave of creativity and determination to the GenStone community, stretching from the rugged landscapes of Northern California to the warm beaches of North Carolina. This is the month when homeowners, fueled by summer energy, take on bold renovations they’ve been dreaming about all year. July has a special vibe, where transformations are not just about improvement but about making a statement. This month, we’ve seen some of the most inspiring before-and-after transformations yet. Before you explore the July Jewels recap video to see these incredible changes, I want to highlight a review from a July customer that says why our customers choose to have a Project Coordinator like me help them every step of the way. "Super impressed with the customer service I received from your company. It was like I was talking to a buddy that had experience with the product and was helping me build my deck."
Everyone did a wonderful job with my order. I couldn’t be happier with the quality of the product or the customer service. The representatives I’ve spoken with are kind, courteous and knowledgeable. Excellent job!
"I bought this a few months back for the fireplace. I was able to install it this past weekend. I still have to caulk and touch up paint. It looks awesome and was very easy to install. I viewed the videos before starting. They were a great help. Had more trouble figuring out the layout to install logs in fireplace than putting this up."
All aspects of the project went very well. Great first meeting getting introduced to the product, design, and follow up during and after my project. Couple of glitches along the way but were dealt with promptly and to my satisfaction. Definitely would use and recommend GenStone again.
I highly recommend this product looks amazing very easy to install and customer service and support was top notch. Jonathan Kostic was my salesperson and he was there for everything I needed. Great people to do business with
It was so refreshing to work with a friendly and competent customer service representative. Courtney was a pleasure to deal with. She was extremely helpful , knowledgeable and followed through on everything we discussed . I would highly recommend your company because of her friendly customer service!
Amanda was great and willing to listen to my needs. The results turned out perfect for the project. The curb appeal is exactly what we wanted when reviewing exterior veneer options but so much easier than solid stone.
Ellie was very helpful with getting my sample out quickly and was sure to follow up with me with a phone call to answer any questions I might have with their product. With some pictures and a few measurements they were able to get me just what I needed to complete my project. Thank you for your great customer service!
"Military friendly customer service is extremely willing to go the extra mile for you… The product truly has the appearance of real stone… I have a corner fireplace that I did so ends needed to be cut on a 45. Their dimension are spot on with what they say on the website as well. I had a general contractor working with me on… my house and he too was amazed at the product.”
Josh was fantastic in helping me with the delivery process and any questions we had. The panels really look like natural stone and it was worth the investment.