Reviews

Customer service is excellent! Shipping was super fast... our order arrived in less than a week! Product looks great... better than expected! Joshua helped us to match it to the stone we already had on the house just by looking at pictures (see picture). We are super excited to install this! The videos and materials on the website are perfect and my husband will be able to install without a problem! Will post more pictures once installed!

"They where easy and great to deal with. The product was easy to install."

I emailed support because I had not heard if our order had been shipped. Sarah was on it like a fat kid on a smarty (disclaimer: metaphor only, no fat kids were hurt in the writing of this review) and I had a tracking update in minutes showing me that my order had already travelled from west to east coast.

"Great product, lightweight, easy install looks like stone, they have all necessary accessory pieces, I was even able to make extra trim pieces out of the panels."

I compared Genstone to competitors and Genstone by far is the most realistic, as can be seen in the photos. Installation is a breeze with simple hand tools and drill for screwing in stone pieces. Genstone instructions and videos are very helpful as is their staff.Thank you!Jeff Lindo

Was very easy to install. Cut the material with 6/12 in skill saw and a jigsaw. Easy. Drill gun and wood screws.looks great

We are very pleased with our finished project. Everyone along the way was helpful and informative.

I am so pleased with the personal attention received by the design/sales consultant. Ryan answered all of my questions, gave me lots of ideas and advice. I like the idea of being able to specifically follow up with the same person if I have any questions during install.

Great product and service!! Love the results!!

"When we built our house in 2012 we wanted a stone fireplace but could not afford one at the time. I had gave up on the project but my wife was going to find a way. One night she ran across your product on the internet. I am not a carpenter but installed the whole thing using a hand saw and a cordless drill. We couldn't be happier with the result. Thank you Gen Stone!"

Customer service was awesome! Cameron Coffey was helpful, knowledgeable and understanding - still waiting for the product though. Should be here this weekend.

"I am so happy with this superior product. As a homeowner, installation was fairly easy.The siding looks great and I've received compliments from neighbors."

They acted quickly

Courteous, friendly, helpful. What more could I want?

Cole was most helpful with answering my questions and putting together a quote. Thank you.

We built four columns for two outdoor signs. The GenStone column product worked Perfectly. Very happy I chose this faux stone company. The company’s representative, Josh, was fantastic in helping me with the delivery process and any questions we had. The panels really look like natural stone and it was worth the investment.

I've already got a lot of compliments on it it looks great and if I had a con it would be the guy sold me to much but..... Worked out great because now I'm using it on my fireplace wall so works out perfect so thanks lol!!!

The most thorough and thoughtful support and service in purchase and return of extra product.