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Reviews

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Great customer service!

Team was very helpful with getting my sample out quickly and was sure to follow up with me with a phone call to answer any questions I might have with their product. With some pictures and a few measurements they were able to get me just what I needed to complete my project. Thank you for your great customer service!
Genstone

Beautiful and Realistic

"Our church was in bad need of updating. Real stone was not an option because of the weight issue and being on a platform. We looked online what was available and found Genstone... Everyone at church is amazed at how beautiful and realistic it looks... Could not be happier!!!!"
Bazaarvoice
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Came out great. Nice product

Came out great. Nice product to work with. Made a remarkable difference.
Genstone

Great Looking Product And Easy To Use

"Everyone that comes to visit my house loves the wall and think its real. I bought the Kenai stacked stone to sorround my 65" TV and in-wall firplace and looks amazing. Very easy product to work with. Customer service provided by Lonnie were outstanding in every possible way (even after the sale was complete)."
Bazaarvoice
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Fantastic Product – Best on the Market

"With Genstone, we were able to completely transform our living room with a wall-to-ceiling fireplace surround that accents the height of the ceiling. The Kenai stone looks like real stone even close up. It looks amazing and very high-end! Installation was easy saving us time and money."
Bazaarvoice
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GORGEOUS PRODUCT!

I purchased this product a week ago. The sales staff at GenStone went about and beyond. Once I received the product it was so easy to install. I am a novice and installed it with ease in a half day. I had 3 people stop to inquire about the product while I was installing it! I would highly recommend GenStone to anyone looking to improve their home!
Bazaarvoice

Customer service rep was knowledgeable

customer service rep. was knowledgeable and after I explained the project made some smart suggestions that I hope will work out and look great. He also assured me that if it didn't work, he would send a shipping label so I may return the product.
Genstone
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Troy Reilly before and after

I managed to get it done and I am not even a regular DIY!. Took me all day, but still managed to put it together.
Genstone

Great customer service and pricing!

The customer service I received from Josh was fantastic. Using the dimensions I gave him, he calculated the amount of stone veneer I need for my projects. He also took time to answer all of my questions. I was also impressed with being able to lock in the discount pricing. That helps me out tremendously because I will be making separate purchases for several different projects. I can’t wait to see the quality of the product when it’s delivered.
Genstone

Very happy with our purchase

"Used this product to remodel an existing UGLY river rock fireplace. Dealing directly with genstone was a very positive experience! The advisor, Kenneth, was super helpful throughout the decision, ordering, and installation process. The product is very good quality and is super easy to work with. My husband cut it with his table saw and said it cut like butter. Installation was easy as well and it looks great! Very happy with our purchase."
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Realistic looking and a great product

I worked with Amanda when giving my order for GenStone. She was very professional and knowledgeable and walk me through any problems that I had. Gemstone product was easy to install on my exterior around my foyer in the front and my patio door in their back. The finished job looks super, and I got a lot of compliments from friends and family.
Genstone

Sample Order

Ellie is great. We look forward in receiving our sample today so we can move forward with our project.
Genstone

Almost did not finish !!!

We began the process by ordering a full panel to get all the colors variations. We worked with one person at Genstone to help design our project, thanks Ryan. It was easy to install after watching the videos. Easy to cut using a jigsaw. Ryan figured out how much product we needed and he was spot on. We almost didn't finish in time as the neighbors kept stopping to ask us what the product was. We even gave away one of our throw away pieces and wrote the product contact info on the back so they could reach out to Genstone. Highly recommend. Thanks Genstone for giving us a beautiful focal pieces to the front of the house (and a new coat of paint didn't hurt either).
Genstone

Ryan J WAS VERY HELPFUL

Ryan J WAS VERY HELPFUL TOLD ME WHAT I NEEDED TO DO TO COMPLETE MY PROJECT AND ASK THAT I SEND PICS OF MY PROJECT SO THAT HE COULD CALCULATE COAST AND IDEAS THAT WERE HELPFUL.
Genstone
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I am highly recommending your product.

Cut off tongue and groove and stuck it over the old tile with loctite power grab. Used slate tiles on the hearth bench. Love it! Thanks for your help. I am highly recommending your product.
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Easy Installation

Great product to work with! Looks beautiful.
Genstone
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A million dollar curb appeal

The result is so much better than paint and adds a spectacular curb appeal.
Genstone
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Easy Installation

"Great product. Looks amazing. Bought this product to dress up our gas fireplace area. I took my time over a couple days and completed. I installed without any additional help. Easy to cut, work with. Lines blended well and screws were easy to hide. Customer service was fantastic with my questions before and when I had to order a few more pieces."
Bazaarvoice