Reviews

"Awesome product that looks great. The contractor I hired to install this product had never worked with it before. After watching the online videos and speaking to a rep, the had no problem getting it installed."

Helpful, informative, friendly.

Panels work very well. Need to have more matching available to for each panel to hide the seam or gap

So far, it's been good

All went well. Better than expected

Really quick and detailed response. Resolved the issue!

"Military friendly customer service is extremely willing to go the extra mile for you… The product truly has the appearance of real stone… I have a corner fireplace that I did so ends needed to be cut on a 45. Their dimension are spot on with what they say on the website as well. I had a general contractor working with me on… my house and he too was amazed at the product.”

Easy to do

"Our old deck was not installed properly, leading to water damage in the wall behind it. Our contractor had to tear off a couple courses of siding to repair the wall, and lowered the level of the deck to prevent future damage… After some searching, we hit on Genstone… One row of 42"x12" panels plus ledger pieces provided a finished look that we are very please with."

I was disappointed to find some of my full panels arrived damaged. I immediately called Customer Support who gave me clear instructions as to how to apply for replacement panels. I followed the instructions given an in record time, received replacement panels for the damaged ones. Thanks so much for your awesome customer service!

Excellent service and assistance at time of purchase and great product. Super easy to work with and looks great!

Everyone at church is amazed at how beautiful and realistic it looks. We have not heard one negative comment (miracles do happen in church you know) and at least 2 have decided to add it to their own home.

Super impressed with the customer service I received from your company. It was like I was talking to a buddy that had experience with the product and was helping me build my deck. No sales pressure. No “I just want to get you off the phone” attitude.

This was my first project using GenStone. After watching the tutorials it was fairly easy to cover an old brick chimney. I used PL adhesive in lieu of anchors.

Cameron Coffey was absolutely excellent to talk to. Very helpful

I was looking for an artificial stone to put in my house behind my suit of armor. After checking out several brands I decided to use GenStone. Very pleased with the results. The panels are easy to work with and the look is fantastic. This was about a one-day project. I used the trim piece along the top of the wall. The existing crown molding I painted a flat gray and butted the trim against the bottom part. Looks great.

Items have already arrived. Have everything I ordered. Great service. No damage to packaging.

I purchased Gen Stone in March 2018. My friends and I stripped the siding off my lakehouse and installed Gen Stone to my house in four days during sub thirty degrees and several inches of snow. I am well pleased at how easy Gen Stone is to install and how great it looks! I highly recommend it.