Reviews

All went well. Better than expected

"This product was great to work with. Easy installation. Colors went well with the patio wall we installed. Highly recommend."

I compared Genstone to competitors and Genstone by far is the most realistic, as can be seen in the photos. Installation is a breeze with simple hand tools and drill for screwing in stone pieces. Genstone instructions and videos are very helpful as is their staff.Thank you!Jeff Lindo

Looks good; I was surprised how easy it was to work with. Everyone that seen it liked it. The only tools I needed were skill saw, razor knife, tape measure, string line, square, and cordless drill screwdriver. When I had any questions, the staff really helped me. I did this all myself. Want to thank the folks at Genstone.

Everyone was very helpful

The total experience of working with the GenStone staff was excellent. The project I have is unusual and Cameron was extremely helpful in working with me on filling my order as to my needs.

I purchased in sept covid delayed arrival. Product took only hour to install light easy to cut. Replaced old brick facade really improved look

The post panel wraps were painted great. I did receive 7 panels out of 40 that were broken. Upon examination I noticed voids in the foam which created weak spots where the breaks were. Overall, the panels are beautiful and completely changed the backyard. I found a lot of little strings stuck between the “stones” that were easily removed but took a bit of time. Overall it is a great item to completely change your yard. I had originally purchased a few from the Home Depot to see the actual quality but the coloring was not done nicely at all. The Northern Slate was the only color that worked for us so we decide to order it and I would do some touch up on the panels. The panels that arrived directly from Genstone were painted much better and even looked more real. Awesome product. Order a few extra, some were broken during shipping. Will definitely buy more in the near future to complete another project before summertime entertaining. The Pilar panels are painted great and look real. The delivery was very quick. Thank you.

Ryan was most helpful for my project and order. RMJ

GenStone is SOOOO cool! I'm not sure why I waited so long to buy it. So easy to install and the finished product is -- WOW. I wanted to add some pizazz to my basement bar and went with the exposed brick look (Chicago). I had the boxes sitting in my basement for a month or so. When COVID hit I figured it was the perfect time to knock out some home projects. The outcome blew my mind. Here are the project pics below. Highly recommended. This stuff is worth its wait in gold.

Tyler was a great help.

Joshua was very helpful and got my samples to me in 3 days. Product looks great. Considering a fairly big installation to exterior property walls. Still working out required dimensions.

I really enjoy working with Josh. He’s helped us every step of the way, and I received an e-mail update on my order very quickly from Christina. It has been a pleasant experience with you all. Thank y’all so much.

Every aspect of selecting and buying our order was great. Returni g the samples was pretty straight forward with my daughters help. Looking forward to the order arriving so we can get our facia party started.

The support team at Genstone have been fantastic to work with. They’ve been incredibly helpful from the start of my project. I recently had to return a small amount of leftover product. Sarah was excellent and very thorough. I highly recommend this company.

Zack has been so helpful. He is available when I have called and knowledgeable about the product.

A bit of miscommunication on the needed material but dealt with quickly and professionally!

I received my initial order with 2 pieces damaged. Support replaced the damaged pieces very quickly. I'm extremely happy with the product. I used it to build my outdoor kitchen and my fireplace indoors