Reviews

Easy to saw, easy to install.

Very easy and simple to install

This product is very eye catching! It is nice to have such a lovely product that has the look I was going for, easy installation and affordable!

This was a very big leap for me to trust a company that I have no experience in doing business with or that is not local. What I look for in a company before doing business with is, when I call is it a bunch of recordings or does an actual person pick up on the 1st call, do I get the same person on the phone if I call back, is the person personable or robotic sounding & do they appear to have knowledge in the product or reading from a computer manual. These all checked off! Because I am not knowledge on this project that I am about to take on, I called direct & spoke with Ryan. I emailed a pic of my area & gave him amateur measurements. He did the rest from there & has kept in constant communications with me. Seems they do not deal with a call center & if they do, they got it together. Ryan & I have communicated back & forth several times via phone & email with immediate responses from him each time. He has been a pleasure to work with. I am told that I should receive my product within 1.5-2 weeks. Should be receiving this week, I’m nervous as poo about this project & so far so good I would highly recommend Gemstone. FYI, I am a tough negotiator & a very skeptical person when dealing with unfamiliar companies. Ryan has hung in there like a champ. To be continued!

"We used four Kenai stacked Stone pillars for our new covered deck this summer. They were super easy to install, and look like a million bucks. Everyone that sees them thinks it's real stone, and we get a lot of compliments! The customer service was also 5 stars from GenStone. Would highly recommend to anyone!"

I managed to get it done and I am not even a regular DIY!. Took me all day, but still managed to put it together.

"I was extremely satisfied with the GenStone experience. We looked at a number of other products, however it was the overall look and ease of application that sold us. Our friends and family have only confirmed the "WOW" factor we hoped for. We are thrilled with the new look and are happy to give our full endorsement of GenStone."

Everything went well with my order I spoke with the sales person that was very knowledgeable and attention us I’m quite happy with it

Project Coordinators are very knowledgeable and as well easy to understand. Have had a lot of questions so far.

"This was my first time dealing with GenStone and so far everything was great. I spoke with a consultant and he reviewed my project and created a materials . We went over the order and that was it. Now just waiting for the arrival of my purchase which should be soon."

Very pleased with the product is as shown with their video. Once establishing a pattern with a near perfect base level start, the rest falls in place as you go. Nice company to work with ! Love how the screw hole colors are exactly matched after using the caulking kit. They did say, after applying the correct color, it will match the stone exactly when completely dried & it did ! You would never know it !

Love the product looks like real stone... Will be doing more projects... Thanks

"Gem stone products exceeded our expectations. I am retired, 70 years old and complete this project by myself. Many positive complements from neighbors and three difference contractors. The products give a realistic appearance of real stone work. easy to install. best of all the Gem Stone staff were available to address my questions and offer suggestions."

I've already got a lot of compliments on it it looks great and if I had a con it would be the guy sold me to much but..... Worked out great because now I'm using it on my fireplace wall so works out perfect so thanks lol!!!

I have a unique project that GenStone panels work for. The staff and advice were excellent. My contractor liked the look and weight and potentially easy install.

We have a small condo in Alaska. Needed a feature to give the space a focal point and personality. Looks great. Easy to apply. Everyone who sees it thinks it’s real stone.

Great to deal with my delivery came fast and all intact with no issues to the product.

"We purchased this stacked stone product to replace the siding that clad our chimney. Our fireplace is prefabricated and the roof decking around the chimney could not support the weight of a natural stone. The Genstone product was perfect because it was lightweight. The project came out beautiful and we couldn't be happier with the result."