Reviews
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Sad My Project Was Over
As a DIY person, I was anxious to complete the project of the installation of Genstone as an accent wall in a living room. Before the installation I viewed all the "how to" videos Genstone produced. Nervous but anxious to get the project completed I reserved a couple of days to complete the install. Much to my surprise the installation was really easy! Making my last cut to complete the wall I was feeling a bit sad to know the project was coming to an end...I was having so much fun I didn't want it to end. Should one of my friends want to add Genstone to their home I would gladly offer to help. GenStone is a great product that is very easy to install.
Fabulous Customer Service!
I ordered some samples and I received a call the very next day from Kevin at GenStone. He checked to see if I had any questions and let me know he was there to help me with my project. The support was fantastic and I was so encouraged that my project would work out just right! Thanks so much!
Product is wonderful!
product is wonderful! as is customer service!!
Cameron was excellent.
Cameron was excellent. He was very knowledgeable with the product, and helped us with the Bill of Materials. He is a great resource.
Great
Great, everyone was kind and professional and we received our merchandise expeditely.
Project SOS
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Great Looking Product And Easy To Use
"Everyone that comes to visit my house loves the wall and think its real. I bought the Kenai stacked stone to sorround my 65" TV and in-wall firplace and looks amazing. Very easy product to work with. Customer service provided by Lonnie were outstanding in every possible way (even after the sale was complete)."
Great support views made it an easy choice
I read that support was great and was a decision factor as to why I went with Genstone directly. They were very pleasant and easy to work with. The support I received when questioning about broken panels during shipment was excellent. When instructed to send an email with pictures. I heard back in less then an hour from Genstone with replacements being shipped out. So far working with Genstone has been great and reassuring that there are still great companies and support out there.
James Wainscot
"I would highly recommend it to any of you out there that are looking to upgrade your home, an add on room, just anything that you're wanting to upgrade."
Every aspect of selecting and buying our order was great.
Every aspect of selecting and buying our order was great. Returni g the samples was pretty straight forward with my daughters help. Looking forward to the order arriving so we can get our facia party started.
First Time Dealing with Genstone
"This was my first time dealing with GenStone and so far everything was great. I spoke with a consultant and he reviewed my project and created a materials . We went over the order and that was it. Now just waiting for the arrival of my purchase which should be soon."
Thanks for the excellent responsiveness
Thanks for the excellent responsiveness. The replacement panel arrived in perfect condition.
David did a great job
David did a great job, I’m planning finishing up with the order 5/16/2022.
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Dave
"The product is great, it was easy to work with. Finished job looks professional and hard to tell from real stone unless you touch it. I recommend it highly."
Brian and Amanda were fantastic
Brian and Amanda were fantastic to work with…appreciate the help to get this next project well underway.
Tommy G
"We used this product to create entry columns for an outdoor trade show area. Great product and people at Gen Stone"
Excellent product for my application
“Purchased Kenai to replace vinyl siding inside a screened in porch. We could be happier with the outcome. The installation process is pretty easy with some patience… Overall I was very happy with the product and install process.”