Reviews

"We have put this on multiple houses. A lot on one house but accent on others. We find it a reasonably priced way to add curb appeal."

Have not installed the GenStone yet. Ordering and assistance from them were excellent.

GenStone is SOOOO cool! I'm not sure why I waited so long to buy it. So easy to install and the finished product is -- WOW. I wanted to add some pizazz to my basement bar and went with the exposed brick look (Chicago). I had the boxes sitting in my basement for a month or so. When COVID hit I figured it was the perfect time to knock out some home projects. The outcome blew my mind. Here are the project pics below. Highly recommended. This stuff is worth its wait in gold.

After running across the Genstone site and inquiring via email I received a call from Ryan who was very pleasant , informative and helpful. Ryan went out of his way to provide me with a great experience while placing an order, which recently shipped out. I am excited to see my finished product once it has been installed on my house. Picture coming after installation.

Ryan Jackson was very helpful. He was very knowledgeable of the products and had some excellent suggestions for the project. I was hesitant of taking a project like this, but his advice and explanations of installation made my decision real easy.

Couldn’t be Happier!

Two boxes with half of my order arrived. Called to determine if order was shipped in multiple boxes (not indicated on shipping doc). The weekend support rep took info and indicated someone would respond to my inquiry. On Monday Sarah emailed that another box was on the way.

The customer service I received from Josh was fantastic. Using the dimensions I gave him, he calculated the amount of stone veneer I need for my projects. He also took time to answer all of my questions. I was also impressed with being able to lock in the discount pricing. That helps me out tremendously because I will be making separate purchases for several different projects. I can’t wait to see the quality of the product when it’s delivered.

your service was GREAT. The world could take a lesson from your company - staff .

It took me a few months, but I am very happy with results.

My wife just loves it!! Thanks again for everything

Great product and super fast installation

"The order was delivered the day it was supposed to be. We found the material very easy to install and the client loved the material. We would recommend. The sales staff was great to work with."

"Easy to install, looks great. I would recommend this product and use it again in the future."

Ellie is the best person I've talked with as a representative from a company in years. She was informative and knew what she was talking about. She answered my questions accurately and politely. She kept in touch until I got the product samples I had ordered. She did not high pressure me to buy something. She estimated the amount of stone panels I would need and gave me a good total cost. When I called back to place my order, I asked to speak with her again. I actually got her.

First time customer. Installation was smooth and much easier than anticipated. GenStone customer service was very helpful and informative.Completed the wall and TV installation in 1 day. I will come back for more product in future. Thank you

Easy to install, good looking. Installed for a customer who purchased full panels when 1/2 panels would have worked better. Still great product

"We absolutely love our stone from GenStone. Cutting it was a piece of cake with a hand saw, install was easy with construction adhesive and a few screws. Overall it came out excellent."