Reviews

I really like it easy to work with

I was happy with this. Used it as backsplash and an accent wall in a new laundry room. It looks very real. Anyone who has seen it thought it was real stone. It was easy to use. I did all my cutting with a table saw and miter saw. It did get a little messy. As far as fastening, I used 18gauge Brad nails for most of it. I used a screw here and there. It did not require painting. It was very easy to hide them.

I installed the grey/black stack stone over the original wooden bar base so with the granite upgrade, led tape light and the Genstone stack stone by bar now looks fantastic. Installation was a breeze and what a difference!! We will now be moving to the fireplace accent wall to match. Thank you Amanda and Genstone for all your help from start to finish with my custom bar!!

I THINK THERE COULD HAVE BEEN BETTER COMMUNICATION REGARDING DELIVERY. i get a lot of spam.email and text messages. There was no way to know who the shipper was because I had 4 texts stating my packages were out for delivery. No idea I would walk to the door and they were putting the delivery behind a vehicle. They would not take instructions to deliver on the concrete insead buried themselves in the gravel. BUT my sales associate Katelyn is TOP NOTCH.

Brian was very nice and helpful.

Kevin has been excellent, I couldn’t ask for more. It’s been my pleasure

Genstone looks great!

Brian did an awesome job explaining all the details about Gen Stone. Excited about receiving our order. Will definitely send pics of our project when completed.

As a sign designer and manufacturer, we have for years adapted our signs to fit and match historic architectural details, so making a connection with your products has resulted in adding another element to some of our designs.

I thought my whole experience was absolutely GREAT!Not having knowledge of your product your team (Cameron Coffey) made the process easy and more importantly comfortable in making my purchase.Thank you GenStone and continued success!!!

Great product to work with! Looks beautiful.

"The whole process from initial inquiry to final delivery was great. I bought exactly what I needed and was not pressured into buy more or into getting material that i did not need. The product exceeded my expectation and looks great on my wall."

"The faux stone looks great and was very easy to apply thank you for all your help."

"Our church was in bad need of updating. Real stone was not an option because of the weight issue and being on a platform. We looked online what was available and found Genstone... Everyone at church is amazed at how beautiful and realistic it looks... Could not be happier!!!!"

Very helpful consultation and customer support. Responsive, courteous and effective. Excellent product - we're very pleased. Just outstanding customer service. I had a minor issue in one corner panel of my shipment and it was taken care of immediately. Two GenStone representatives helped me and they could not have been more professional, efficient and helpful. Great customer service! Thank you.

Luke was great in a time if need and helped me ordering extra materials in time.

Very pleased with the representative that responded to my email, he took the time to explain fully the GenStone product and follow up with the quote, no waste of time for me, and a plus with your price, it helped me save money.I'm looking forward to doing more business with your company.Thank you for your professional services.

Super impressed with the customer service I received from your company. It was like I was talking to a buddy that had experience with the product and was helping me build my deck. No sales pressure. No “I just want to get you off the phone” attitude. I spoke with David Little a few times and he is going to follow up with me after I receive my sample. I just hope I like the product!