Reviews

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David

"we put this stone on the lower part of our home about 2 years ago and it still looks great."
Bazaarvoice
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Discount Issue

Thanks for being responsive when I emailed about the discount and for calling to discuss the project.
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Living Room Renovation

Just finished up a living room renovation and loving the new genstone background! Thanks for the great product!
Genstone

We’re very pleased

Very helpful consultation and customer support. Responsive, courteous and effective. Excellent product - we're very pleased. Just outstanding customer service. I had a minor issue in one corner panel of my shipment and it was taken care of immediately. Two GenStone representatives helped me and they could not have been more professional, efficient and helpful. Great customer service! Thank you.
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Turned out exactly as I had hoped!

Turned out exactly as I had hoped!Great product! Great help from you! Have a couple pieces of trim to put up yet but all n all it’s complete! Would recommend this product and company to anyone!!!The theme is a “Key West” Room, hence the pelicans and colors but the wall is the centerpiece for sure!
Genstone
Joe’s DIY Living Room Wainscoting →

Wonderful

We used GenStone around our new front door. It worked wonderfully and matched up well with our original siding. Our associate was polite and helpful. He wasn’t pushy or mean. Recommend the company and the products.
Genstone

Helpful when Ordering

Good service helpful when ordering nothing shipped as of yet
Bazaarvoice
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Everyone was very helpful

Everyone was very helpful
Genstone

Josh was great to work with

Even though we ended up changing our minds on the stone your rep Josh was great to work with and very accommodating.
Genstone
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Awesome customer service looks amazing

"Great customer service and super helpful. I love my stone panels. I would highly recommend buying from this company."
Bazaarvoice
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Product is wonderful!

product is wonderful! as is customer service!!

Sam Torrez

"I installed GenStone throughout my kitchen and created a nicho with the extra product."
Genstone
DIY Kitchen Islands →
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Appreciation for your team

My experience was very good when I called the company. If they weren’t there, they got right back with me. Christine was one of the best that I have worked with. Thank you very much.
Chris’ DIY Stone Veneer Siding Project →
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Return xtra pieces not needed after job was done

Return xtra pieces not needed after job was done
Anthony’s Stone Veneer Kitchen Accent Wall →

Calculate your project with easy-to-use calculator

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  • Input along with how you would like to transition
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Ryan was most helpful

Ryan was most helpful for my project and order. RMJ
Genstone

VERY pleasant

Customer service thus far has been nothing short of VERY pleasant. Very helpful staff, quick response time with emails AND courtesy calls to confirm
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Amazing service so far.

Amazing service so far. Will update once received.
Genstone

Great customer service

Despite the fact that 4 or 5 separate orders all arrived broken due to inadequate packaging, I've had great customer service from Ryan Jackson !I appreciate his help.
Genstone