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Reviews

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Great experience and products

Luke Harte was an asset and I was blessed to work with him! My experience with Genstone was great. I would definitely recommend the company and the products! My contractor was even impressed and will be recommending the products for his clients. Thank you Genstone for a high quality experience from start to finish!
Genstone

Great product

We used this product to create entry columns for an outdoor trade show area. Great product and people at GenStone.
Bazaarvoice

Matt mm

"We have put this on multiple houses. A lot on one house but accent on others. We find it a reasonably priced way to add curb appeal."
Bazaarvoice
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Lakehouse Project using GenStone

We loved using this product! Highly recommend it.
Bazaarvoice

Customer service rep was knowledgeable

customer service rep. was knowledgeable and after I explained the project made some smart suggestions that I hope will work out and look great. He also assured me that if it didn't work, he would send a shipping label so I may return the product.
Genstone
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Good looking finish product

"After doing a fair amount of research into a lot different faux stone and real stone products we decided to go with your product. Glad we did. I will admit we had some small ordering and customer service issues but the product itself was great. Easy to work with and looks amazing on the House. Super easy to install."
Bazaarvoice

Sales associate and delivery

I THINK THERE COULD HAVE BEEN BETTER COMMUNICATION REGARDING DELIVERY. i get a lot of spam.email and text messages. There was no way to know who the shipper was because I had 4 texts stating my packages were out for delivery. No idea I would walk to the door and they were putting the delivery behind a vehicle. They would not take instructions to deliver on the concrete insead buried themselves in the gravel. BUT my sales associate Katelyn is TOP NOTCH.
Genstone

Wonderful product!

Incredible product. Easy install and looks fabulous! Thsnks
Genstone
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Excellent Product

When the product arrived, we went to work replacing the vinyl with the GenStone, and the result was beautiful. The product is easy to work with, lightweight, and yet adds R-value and insulation that we hope will save us money on our utility bills.
Genstone

Awesome product

Built outside bar and the outcome was so good my wife had me do other projects. Very easy to install. Also Sales rep Kevin was very helpful and personable. Too bad I have no more projects. My neighbors are in awe of the realism of the stone.
Genstone
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Erie

"I purchased Gen stone for a small area on my home that was exposed. My wife wanted to do stone which I could have done but was not looking forward to the added time to this project. Gen Stone was the perfect solution! It looks great added an insulating value to my foundation. Any DIYer should consider this over actual stone."
Bazaarvoice

Mike 10

"I am not kidding, if you can use a level, screw gun and saw, with a tape measure this is a breeze."
Bazaarvoice
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Chris

"The sales staff at GenStone went about and beyond. Once I received the product it was so easy to install. I am a novice and installed it with ease in a half day. I had 3 people stop to inquire about the product while I was installing it! I would highly recommend GenStone to anyone!"
Bazaarvoice
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“Thank you for your help” just cannot fully express my gratitude.

"Thank you for your help" just cannot fully express my gratitude. Thanksgiving Dinner will be celebrated at this house finally after 3 years of renovations. You and the GenStone team will certainly be in our prayers of Thanksgiving!
Genstone

Big Leap

This was a very big leap for me to trust a company that I have no experience in doing business with or that is not local. What I look for in a company before doing business with is, when I call is it a bunch of recordings or does an actual person pick up on the 1st call, do I get the same person on the phone if I call back, is the person personable or robotic sounding & do they appear to have knowledge in the product or reading from a computer manual. These all checked off! Because I am not knowledge on this project that I am about to take on, I called direct & spoke with Ryan. I emailed a pic of my area & gave him amateur measurements. He did the rest from there & has kept in constant communications with me. Seems they do not deal with a call center & if they do, they got it together. Ryan & I have communicated back & forth several times via phone & email with immediate responses from him each time. He has been a pleasure to work with. I am told that I should receive my product within 1.5-2 weeks. Should be receiving this week, I’m nervous as poo about this project & so far so good I would highly recommend Gemstone. FYI, I am a tough negotiator & a very skeptical person when dealing with unfamiliar companies. Ryan has hung in there like a champ. To be continued!
Genstone

Bill

"Late last summer, I began planning and acquiring materials for a complete exterior re-work of our house. I would like to applaud and commend Rob Blausey for his working closely with me since we do not have a local distributor. GenStone and its representatives are a fine company with which to work and I would recommend them and their product."
Genstone
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So Easy to Work With

GenStone was so easy to work with. I installed the two areas in my photos in five hours total with prep work! This would have taken days if done in stone veneer. I can't believe how real it looks once it is installed. GenStone also has an R rating for insulation which you never get with the veneer. Less time to install freed me up to spend time with my family enjoying my new patio!
Google
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Great product! Looks like the real thing!

"Bought this imitation dry stack stone back in November of 2020. It went together perfectly with my custom design. I would recommend GenStone to everyone as an alternative to paying a mason along with the cost of stone material. I got a great product with great service and saved money... the completed look is second to none!"
Bazaarvoice