Reviews

Love the product. Easy to use and looks beautiful. Katelyn was wonderful in helping us went above and beyond thank you. I have extra product having a hard time with returning it.

The support I received was top-notch. The team was always quick to respond and very helpful. They made sure I understood every step of the process. It made the project feel much more manageable.

The total experience of working with the GenStone staff was excellent. The project I have is unusual and Cameron was extremely helpful in working with me on filling my order as to my needs.

Everyone I worked with was knowledgeable and easy to talk to. They helped me understand exactly what I needed for my project. The process was smooth and well organized. I always felt like I was in good hands.

Great match. Dont put too much gray in the mix.

I managed to get it done and I am not even a regular DIY!. Took me all day, but still managed to put it together.

"The product I give 5 Star’s but delivery, not so much. This review might not necessarily be their fault however, the shipping company that they use is horrendous. The product was delivered. One was supposed to be delivered. However, it’s side of the warehouse, then delivered to a different warehouse which they passed the delivery address to sit in another warehouse which in total took an extra 10 days and held up the project tremendously. But overall I love the product. And video is at 95% completion."

Great Service all around

So far, it's been good

Genstone is the perfect choice for a small project in our backyard. We wanted stone, but after considering the cost and time of the entire project, I decided to look for alternatives. I was so happy to find Genstone! Their color choices allowed us to choose the perfect shade(s) to go with our house. We chose the Northern Slate and the various gray tones are beautiful! After we measured for our project, I called Genstone and spoke with Joshua who helped me with ordering the right amount of everything we needed. Knowing this is the first time we are using the product, he provided great information and resources to help make sure it comes out perfect. We are beyond happy with the quality, service and ease of use of this product. The products we ordered look amazing and if you didn't know better, you would be convinced it's real stone! I cannot wait until our project is completed! We highly recommend Genstone who is looking for the look of stone without all the bother of real stone.

We used the Coffee Stacked Stone to cover the old ugly concrete foundation around our house and we couldn't be happier! It was easy to install and super easy to handle… I highly recommend this product and this company - everything was first-rate and top quality.

"After doing a fair amount of research into a lot different faux stone and real stone products we decided to go with your product. Glad we did. I will admit we had some small ordering and customer service issues but the product itself was great. Easy to work with and looks amazing on the House. Super easy to install."

Cole was most helpful with answering my questions and putting together a quote. Thank you.

Smooth experience thru-out. Thank you.

Panels work very well. Need to have more matching available to for each panel to hide the seam or gap

"we put this stone on the lower part of our home about 2 years ago and it still looks great."

Well beyond what I hoped for. Gen Stone is not only easy to install, it's absolutely Gorgeous!!!! I'm already ready to purchase more so I can start my next product! Thank you!

This is the second order I've placed this year. Both times I've worked with Luke Huarte. Luke has been very helpful in getting me the items I need and delivery was quicker than expected.