Reviews
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We absolutely love it
We can't thank you enough for your help with this product! We absolutely love it. I wanted to share a few pictures of the project from this weekend.
Adam’s Faux Stone Walkway Arch →
BBQ Island
It took a little forethought for the panels, but it was relatively easy to do, when compared to the rest of the project. The end result look’s terrific.
Glenn’s Faux Stone Outdoor BBQ Island →
Fireplace makeover
“After moving into our new (existing) home in August 2018 we knew we wanted to re-do our two story fireplace. After a few searches we discovered GenStone. The texture and appearance looks unbelievably realistic. If you are serious about a stone look, give GenStone serious contemplation. I'm telling you, you cannot tell it's not natural stone. You can do it!”
Show Full ReviewBest representative I have talked to
Ellie is the best person I've talked with as a representative from a company in years. She was informative and knew what she was talking about. She answered my questions accurately and politely. She kept in touch until I got the product samples I had ordered. She did not high pressure me to buy something. She estimated the amount of stone panels I would need and gave me a good total cost. When I called back to place my order, I asked to speak with her again. I actually got her.
Show Full ReviewGian
"The whole process from initial inquiry to final delivery was great. I bought exactly what I needed and was not pressured into buy more or into getting material that i did not need. The product exceeded my expectation and looks great on my wall."
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I thought it turned out very well
I thought it turned out very well. Your install video really helped. I dry-fitted it on the side and then it took less than an hour for my neighbor and I to do the project.
Mark’s DIY Stone Veneer Exterior Accent Wall →Support Start to Finish
Amazing support from start to finish! Cameron was fantastic helping ensure I had the right amount of product for my purchase and everything I needed to get it done.
Project SOS
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The total experience was excellent
The total experience of working with the GenStone staff was excellent. The project I have is unusual and Cameron was extremely helpful in working with me on filling my order as to my needs.
Sad My Project Was Over
As a DIY person, I was anxious to complete the project of the installation of Genstone as an accent wall in a living room. Before the installation I viewed all the "how to" videos Genstone produced. Nervous but anxious to get the project completed I reserved a couple of days to complete the install. Much to my surprise the installation was really easy! Making my last cut to complete the wall I was feeling a bit sad to know the project was coming to an end...I was having so much fun I didn't want it to end. Should one of my friends want to add Genstone to their home I would gladly offer to help. GenStone is a great product that is very easy to install.
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Good Product
"I purchased the product on a Monday, and had it on a Thursday! Looks real! Easy install. Our ledgers added a nice custom look."
Show Full ReviewRealistic look
Received this product last year before winter had a roofer install on my chimney came out really good now I’ve just started installation on the house myself and seems to be going very smoothly looks fantastic
Good stuff great to work with
Good stuff great to work with
Very Helpful, Informative and Kind
I worked with Ellie to get our supplies ordered and she was a gem to work with! Very helpful, informative and kind. She quoted me 2 weeks to get our supplies and they were here in 4 days! So incredibly fast. We can't wait to finish our project.
Show Full Reviewgreat experience ordering
ordering was easy with the help if Katelyn Vaughn. Very kind and so helpful. Thanks so much!!
Calculate your project with easy-to-use calculator
- Get your measurements
- Input along with how you would like to transition
- Provide you with the number of GenStone panels
Cameron
Cameron provided me excellent customer service and was very knowledgeable with the the Genstone product.
Thorough and Thoughtful
The most thorough and thoughtful support and service in purchase and return of extra product.
Show Full ReviewProfessional and Helpful
The Genstone staff and technical advisers were professional and helpful.
Great
Customer service was top notch and very helpful in helping me decide all the products I needed to complete my project! Can’t wait to see the finished product! Thank you!
