To request a return, complete the Returns Form and our support team will be in touch within 24 business hours with instructions on how to proceed with your return.
If any of your GenStone was damaged during transit, complete the Claims Form and our support team will be in touch within 24 business hours to replace or refund you for the damaged product(s).
Having Trouble?
Our support team is available Monday through Friday (excluding holidays) to assist you with on-demand help. You can also leave a message with our after hours answering service who will open a ticket with our support team to be attended to during the next business day.