Reviews

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Bill

"Late last summer, I began planning and acquiring materials for a complete exterior re-work of our house. I would like to applaud and commend Rob Blausey for his working closely with me since we do not have a local distributor. GenStone and its representatives are a fine company with which to work and I would recommend them and their product."
Genstone
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Simple to install

I have installed it several times looking forward to seeing it on my walls.
Bazaarvoice

Great experience

We worked with Brian. He was very attentive but didn't push us when we told him we needed extra time. The GenStone looks really great on our deck! Two pieces arrived broken but we were still able to use them. It was easy to work with. One thing - we tested a scrap piece with a weed eater and you definitely don't want to weed eat against it. It will get damaged if you aren't careful with it. We ended up with a little extra material and are returning the unused pieces, which seems so far to be an easy process. Thanks Brian and GenStone
Genstone
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William

"I had to replace some very poorly installed and deteriorated EFIS. After removing the bottom 30 inches of the exterior wall, I clad the studs with concrete backer board, flashed and sealed it and installed gemstone."
Bazaarvoice
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Simply Outstanding

After reviewing 3 sample panels we ordered to examine colors, I called with a full order for our needs. Our sales rep was on top of his game, recommending everything that we had expected to order anyway and providing us with significant discounts to boot. Our experience with Genstone has been tremendous from the first time we visited their website.
Genstone
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Fireplace Wall. 15’ high 7’ wide

“I was so excited to do this project … I spoke with a really nice man name Luke at the headquarters who walked me through everything sent me a lot of information and a few samples after that I ordered what I needed after he did all the math for me which was great and here is the end result!”
Bazaarvoice
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Steve OK

"My wife and I installed this a couple a months ago to add a little "bling" to the front of a cabin. We are very happy with the outcome. This product provided the best appearance for the least amount of work of the products we looked at in my opinion. I actually give it 4.5 stars versus 4."
Bazaarvoice
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Very happy with service and product!

Second purchase of a multi-phase indoor/outdoor project. Great transaction. Very attentive and responsive to my inquiries and questions. Product arrived quickly. Had one box of damaged product and they were amazing at getting a replacement out right away. Project turned out amazing. On to more outside next summer!
Genstone
Lee’s Faux Stone Gas Fireplace Surround →

Tyler was very helpful

Tyler was very helpful and friendly to deal with.
Genstone

I’ve already got a lot

I've already got a lot of compliments on it it looks great and if I had a con it would be the guy sold me to much but..... Worked out great because now I'm using it on my fireplace wall so works out perfect so thanks lol!!!

David was great

David was great to do business with. Making sure I got the best prices
Genstone

Helpful Recommendations Along the Way

Customer service was excellent from start to finish. The team was knowledgeable and easy to work with. They provided helpful recommendations along the way. It made the experience much better.
Genstone

It was a breeze to install

Perfect length to wrap around my corner. Only needed one panel to cover both sides. After measuring and cutting it was a breeze to install.
Genstone

Best representative I have talked to

Ellie is the best person I've talked with as a representative from a company in years. She was informative and knew what she was talking about. She answered my questions accurately and politely. She kept in touch until I got the product samples I had ordered. She did not high pressure me to buy something. She estimated the amount of stone panels I would need and gave me a good total cost. When I called back to place my order, I asked to speak with her again. I actually got her.
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Super Easy to install.

Super Easy to install.
Genstone
Mike’s Stacked Stone Wood Stove →

Zach was very helpful

The first representative I spoke to and Zach was very personable and helpful in addressing my questions and concerns!
Genstone
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Turned out beautifully

Turned out beautifully. Product is easy to work with after a slight learning curve as the walls on our 1942 home are definitely not flat nor square. We get tons of compliments. The photo with the red brick is the “before”. Customer support was very helpful.
Genstone

Our Columns Project

Josh was fantastic in helping me with the delivery process and any questions we had. The panels really look like natural stone and it was worth the investment.
Genstone