Reviews

your service was GREAT. The world could take a lesson from your company - staff .

"We bought this product to provide color and texture to a very dark room - it looks great! Installation in our 1920s home was a breeze. We installed directly over Durock panels, it was easy to cut, easy to attach. I highly recommend, as it works great and is very durable."

Great product to add a some flair to our basement. Perfect for a dramatic accent wall. Super easy to install.

"Product is easy to install. Sales representative was great to work with, gave her the dimensions of our project and they calculated everything out for us. Product looks authentic but is a ton easier to work with."

"I would highly recommend it to any of you out there that are looking to upgrade your home, an add on room, just anything that you're wanting to upgrade."

Great product and easy to install

The GenStone team is Fantastic & the product is amazing! From my very 1st call to them all the way through returning un-used product & re-imbursement, they were extremely helpful and professional and assisted in getting our project started and completed. We had the basic dimensions and idea of what we wanted for a fireplace/TV wall - ceiling to floor. Jagger assisted us in determining the amount of product we needed and offered great suggestion, tips throughout our project. The videos GenStone has are great and show you the issues that can arise and how to overcome them. The color caulking and paint are terrific - they matched up perfectly and are easy to use and clean-up. The Support folks in shipping/return made every accommodation for us - extremely easy to work with. We are 100% satisfied with every stage of our contact, purchase, shipping/return & assembly. We are just an old retired couple - not trades people at all - we watched the videos

I used the desert sunrise panels to tie my pool shed into the fencing. The panels are resilient and easy to work with - much easier than stone, and no one whom I haven't told has known that they aren't actually stone. I am really happy with the results - they have been very resistant to weather and still look fantastic after 2 years.

I was impressed with the prompt customer service replies to my questions about your products.

"We finished our project and we can't get over how nice it all looks. We all will strongly recommend this product and also sent Lowe's pics as they want to display them at the store. We didn't use ledger which might not look good to others but the way it is installed is our preference. That just shows the versatility of the Genstone product."

If there would be a possibility of giving 10 stars I would do that. Great customer service and support. This is a company that can be trusted and they keep their word.

"Purchased the GenStone products from local Lowe's recently, had never attempted this type of project before, the panels are easy to work with and the installation was relatively quick. The finished look is fantastic, would recommend GenStone products to anyone that likes the do it yourself updates."

We are very pleased with our finished project. Everyone along the way was helpful and informative.

Courteous, friendly, helpful. What more could I want?

Working with GenStone was a smooth and positive experience. The team was professional and attentive throughout the process. They made sure everything was clear and easy to follow. I would definitely work with them again.

"Cannot believe how good this turned out!! Forget the big box stores. That stuff looks faker than fake. Go with GenStone - you will not regret it. Easy to cut and easier to install. Looks incredibly real and totally transformed our living room. Thanks Ashley!!!"

Everyone was very helpful

Finally after Covid and getting the install and materials it is installed and looks awesome. So far we are greatly impressed with the product. Thank you for all of your help in getting it to us! ... We finally have it done.