Reviews

Incredible product. Easy install and looks fabulous! Thsnks

"We bought this product to provide color and texture to a very dark room - it looks great! Installation in our 1920s home was a breeze. We installed directly over Durock panels, it was easy to cut, easy to attach. I highly recommend, as it works great and is very durable."

website very informative, guys on the phone were very helpful and walked you through the process, helped me to figure out how much I needed, always answered calls right away, called back when I left a message. Easy process so far.

"We used this product to create entry columns for an outdoor trade show area. Great product and people at Gen Stone"

Christina and Luke did a superb job get me the parts I needed after I had ordered the wrong parts!

Easy to saw, easy to install.

Absolutely love it, started with half the fireplace not knowing how it would turn out but now I'm going to take it to the ceiling.

Excellent service josh answered all questions and got me to buy directly from you instead of a box store

After running across the Genstone site and inquiring via email I received a call from Ryan who was very pleasant , informative and helpful. Ryan went out of his way to provide me with a great experience while placing an order, which recently shipped out. I am excited to see my finished product once it has been installed on my house. Picture coming after installation.

"Incredible is the word that came to mind when my wife and I completed our family room. When we contacted GenStone to inquire about the Stacked Stone, they were so into helping us understand how it works. My wife and I are so happy with there service because it made us feel comfortable when we purchased and installed it ourselves."

"Jagger was responsive and informative. I was pleased with his brand of customer service."

The customer service I received from Josh was fantastic. Using the dimensions I gave him, he calculated the amount of stone veneer I need for my projects. He also took time to answer all of my questions. I was also impressed with being able to lock in the discount pricing. That helps me out tremendously because I will be making separate purchases for several different projects. I can’t wait to see the quality of the product when it’s delivered.

Great customer support throughout the process. The team was helpful and easy to reach whenever I had questions. They provided clear answers and helpful advice. It made the project much easier to complete.

"I wanted to build an above ground pond for my yard and I heard about genstone from a friend. By using this product I saved thousands of dollars on materials. I am not much of a do it yourselfer but I took on this project. It was easy to install and it looks professionally done."

"I redid deck facing with this ledger rock product. I was very careful to measure several times before I cut. It cuts like butter. Very happy with the end project."

Joshua was very helpful and got my samples to me in 3 days. Product looks great. Considering a fairly big installation to exterior property walls. Still working out required dimensions.

I was impressed with how quickly the team responded to my questions. They were helpful, knowledgeable, and easy to work with. The entire process felt well supported. It made a big difference in the overall experience.

Katelyn was great to work with. Would recommend. Hope when the product comes that everything will work as expected.