Reviews
Our Customers are Our Best Advertisement
Great service
Items have already arrived. Have everything I ordered. Great service. No damage to packaging.
Almost did not finish !!!
We began the process by ordering a full panel to get all the colors variations. We worked with one person at Genstone to help design our project, thanks Ryan. It was easy to install after watching the videos. Easy to cut using a jigsaw. Ryan figured out how much product we needed and he was spot on. We almost didn't finish in time as the neighbors kept stopping to ask us what the product was. We even gave away one of our throw away pieces and wrote the product contact info on the back so they could reach out to Genstone. Highly recommend. Thanks Genstone for giving us a beautiful focal pieces to the front of the house (and a new coat of paint didn't hurt either).
Zach was very pleasant
Zach was very pleasant and easy to deal with
Excellent personalized service
I am so pleased with the personal attention received by the design/sales consultant. Ryan answered all of my questions, gave me lots of ideas and advice. I like the idea of being able to specifically follow up with the same person if I have any questions during install.

Easy to cut, well made, looks great
Looks like real stone. Very cost-effective. Would recommend
jafco
"Purchased the GenStone products from local Lowe's recently, had never attempted this type of project before, the panels are easy to work with and the installation was relatively quick. The finished look is fantastic, would recommend GenStone products to anyone that likes the do it yourself updates."
Show Full ReviewProject SOS
Do you need help with your project?
Kevin is the man
Kevin, was super, he made ordering very simple and was great to work with.
We loved working with this
We loved working with this...also the precision of your materials was fantastic. I'm a 76-year-old lady, and as the saying goes, " did it myself." We LOVE the finished look...lots of compliments. I did cut the flagstones for the countertop...but we are Gen Stone fans for sure!
Carol’s DIY Faux Stone Outdoor Kitchen →Appreciation of Service
Since this is a continuation of my original project, I must say I am greatly appreciative of the service.I am looking forward to my next order to complete this project and hope past service is as good or better than my two previous ones.Thanks Genstone.
Smooth Sailing
From the beginning to end it was smooth sailing. The staff was quick to answer any questions I had even over the weekend when I did the project. I would highly recommend the product also.
Show Full ReviewWill In Canada
"Great Product really brings a property to life. Have used in both residential and commercial work. Both imside and out. Wil Project Manager ReBar Contracting St. John's, NL, Canada"
Show Full ReviewWe Love our GenStone Fireplace Surround!
"We wanted to let you know how happy we are with the GenStone fireplace project we recently completed. My wife and I are over 70 years old. Relatives and friends who've seen it are astounded at its authentic appearance and the fact we did the project ourselves in less than a day."
Show Full ReviewProduct looks great!
Assistance with order and delivery of materials was terrific! Product looks great!
Calculate your project with easy-to-use calculator
- Get your measurements
- Input along with how you would like to transition
- Provide you with the number of GenStone panels
Can’t wait.. this stuff looks great!
Customer service is excellent! Shipping was super fast... our order arrived in less than a week! Product looks great... better than expected! Joshua helped us to match it to the stone we already had on the house just by looking at pictures (see picture). We are super excited to install this! The videos and materials on the website are perfect and my husband will be able to install without a problem! Will post more pictures once installed!
Quick Delivery, good pricing
As you always do, great product quick delivery and good pricing
Show Full Review
GORGEOUS PRODUCT!
I purchased this product a week ago. The sales staff at GenStone went about and beyond. Once I received the product it was so easy to install. I am a novice and installed it with ease in a half day. I had 3 people stop to inquire about the product while I was installing it! I would highly recommend GenStone to anyone looking to improve their home!
Great Experience with the Team
I was really impressed with how helpful the team was. They answered all of my questions quickly and clearly. The guidance they provided made the project much easier. It was a great overall experience.

