Reviews
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Mike
"The order was delivered the day it was supposed to be. We found the material very easy to install and the client loved the material. We would recommend. The sales staff was great to work with."
Great Service
Genstone has been fantastic. Their website was very easy to navigate and their suggestions were extremely helpful. I ordered 3 example panels (full size) to examine the colors and early the next day received emails indicating the panels had ship - fantastic! I also called and talked to one of their reps who answered all of my questions.
Chris
"The sales staff at GenStone went about and beyond. Once I received the product it was so easy to install. I am a novice and installed it with ease in a half day. I had 3 people stop to inquire about the product while I was installing it! I would highly recommend GenStone to anyone!"
JoJo
"I redid deck facing with this ledger rock product. I was very careful to measure several times before I cut. It cuts like butter. Very happy with the end project."
Susan 840
"We purchased this stacked stone product to replace the siding that clad our chimney. Our fireplace is prefabricated and the roof decking around the chimney could not support the weight of a natural stone. The Genstone product was perfect. The project came out beautiful and we couldn't be happier with the result."
Jesse
"Fantastic product and the sales person Lonnie is amazing."
Fingers Crossed
Zach did a great job communicating and supplying answers to all questions that I had. He also helped figure out and determine my materials needs. I have looked at several other options and they looked way too fake. I am anxiously awaiting the delivery of the sample items Zach helped me choose
Great customer service!
Team was very helpful with getting my sample out quickly and was sure to follow up with me with a phone call to answer any questions I might have with their product. With some pictures and a few measurements they were able to get me just what I needed to complete my project. Thank you for your great customer service!
I highly recommend this company.
The support team at Genstone have been fantastic to work with. They’ve been incredibly helpful from the start of my project. I recently had to return a small amount of leftover product. Sarah was excellent and very thorough. I highly recommend this company.
Overall the end result came out good.
I do wish there was a better concept for the edges and wish the sections were more of an interlock to avoid hard lines . Overall the end result came out good.
Sean’s Basement Bar
GenStone is SOOOO cool! I'm not sure why I waited so long to buy it. So easy to install and the finished product is -- WOW. I wanted to add some pizazz to my basement bar and went with the exposed brick look (Chicago). I had the boxes sitting in my basement for a month or so. When COVID hit I figured it was the perfect time to knock out some home projects. The outcome blew my mind. Here are the project pics below. Highly recommended. This stuff is worth its wait in gold.
Outdoor Kitchen!
Looks great; very happy with the install! Really easy to install! Love it!
Rich
"We finished our project and we can't get over how nice it all looks. We all will strongly recommend this product and also sent Lowe's pics as they want to display them at the store. We didn't use ledger which might not look good to others but the way it is installed is our preference. That just shows the versatility of the Genstone product."
Erie
"I purchased Gen stone for a small area on my home that was exposed. My wife wanted to do stone which I could have done but was not looking forward to the added time to this project. Gen Stone was the perfect solution! It looks great added an insulating value to my foundation. Any DIYer should consider this over actual stone."
Sales associate and delivery
I THINK THERE COULD HAVE BEEN BETTER COMMUNICATION REGARDING DELIVERY. i get a lot of spam.email and text messages. There was no way to know who the shipper was because I had 4 texts stating my packages were out for delivery. No idea I would walk to the door and they were putting the delivery behind a vehicle. They would not take instructions to deliver on the concrete insead buried themselves in the gravel. BUT my sales associate Katelyn is TOP NOTCH.
Love the results!!
Great product and service!! Love the results!!
Genstone was easy peasy
Genstone was easy peasy. The project coordinator was very helpful. Love it! Needed several more tubes of caulking than what was supplied. Other than that, I would not hesitate to use this product again.