Reviews

Project coordinator, Brian was very helpful in the ordering process. Order is supposed to ship in 3-5 business days. I will leave another review after the product is received and project completed

"We have chosen to do the skirting on the lower part of our mobile home using Genstone's Kenai stacked stone. I purchased two colour samples to see which would work well. The Customer Service rep i linked up with online hooked me up with a local distributor. Pricey, but First rate Product. First rate Customer service."

Customer service response was prompt, courteous and very helpful!

We built four columns for two outdoor signs. The GenStone column product worked Perfectly. Very happy I chose this faux stone company. The company’s representative, Josh, was fantastic in helping me with the delivery process and any questions we had. The panels really look like natural stone and it was worth the investment.

Customer service is very good

"I have installed it several times looking forward to seeing it on my walls"

Great product, was delivered very quickly, looks like real stone when installed, east material to work with and install, nothing else really needed other than a box of screws. Did a entire fireplace wall in one day

ordering was easy with the help if Katelyn Vaughn. Very kind and so helpful. Thanks so much!!

My experience was very good when I called the company. If they weren’t there, they got right back with me. Christine was one of the best that I have worked with. Thank you very much.

"Ordered direct from GenStone, sales person, Ashley Rudolph, was very helpful and a pleasure to deal with. Order arrived as promised. The product was as described and fairly easy to install."

Project went great! Nice product.

Excellent look!

So far so good. We’re excited to receive our order and get started on the project!

The post panel wraps were painted great. I did receive 7 panels out of 40 that were broken. Upon examination I noticed voids in the foam which created weak spots where the breaks were. Overall, the panels are beautiful and completely changed the backyard. I found a lot of little strings stuck between the “stones” that were easily removed but took a bit of time. Overall it is a great item to completely change your yard. I had originally purchased a few from the Home Depot to see the actual quality but the coloring was not done nicely at all. The Northern Slate was the only color that worked for us so we decide to order it and I would do some touch up on the panels. The panels that arrived directly from Genstone were painted much better and even looked more real. Awesome product. Order a few extra, some were broken during shipping. Will definitely buy more in the near future to complete another project before summertime entertaining. The Pilar panels are painted great and look real. The delivery was very quick. Thank you.

Excellent customer service, from Amanda.

MY FIREPLACE AND HEARTH PROJECT TURNED OUT REALLY NICE . WHAT AN IMPROVEMENT AND UPDATE.

Process was easy, shipping was fast

We are building a new home. Brian in the Denver office helped us understand GenStone products and sent us samples. He stayed on top of answering our questions. Real stone would cost us 3 x the cost of installing the faux panels ourselves.